Help and Contacts

Body

Customer Service

408-321-2300customer.service@vta.orgMonday – Friday 6 am – 7 pm
Saturday - 7:30 am – 4 pm

  • Toll Areas (650 and South County) (800) 894-9908
  • Hearing Impaired (TTY only) (408) 321-2330
  • Fax: (408) 955-0892

Closed Sundays, Labor Day, July 4, Memorial Day, Thanksgiving, Christmas and New Years Day

Feedback

We welcome any ideas, suggestions and comments that you have regarding VTA's services and programs. Please send us your feedback.

Subscribe to VTA News Updates

Subscribe to updates about VTA service, projects, programs, governance and general news. 

Locations and Hours of Operation

3331 North First Street and River Oaks (Bldg. B - Lobby)

Hours: Monday - Friday 8:30 am to 4 pm

  • Purchase Clipper Products
  • Pick up maps and schedules
  • Apply for a Regional Transit Connection Discount Card
  • Tokens

Closed Saturday, Sunday, and major holidays (Martin Luther King, Memorial Day, Juneteenth, July 4, Labor Day, Thanksgiving (and Friday After), Christmas and New Years Day)

2 North Market Street San Jose, CA 95113

Monday - Friday 9 am to 6 pm

  • Purchase Clipper Products
  • Inquire about Lost & Found items
  • Pick up maps and schedules
  • Apply for a Regional Transit Connection Discount Card

Closed Saturday, Sunday, Labor Day, July 4, Memorial Day, Thanksgiving, Christmas and New Years Day.

Public Records Request

To request for public records information, please use the electronic Public Records Request form. You may also contact VTA through:

Mail or In Person

Office of the Board Secretary
3331 N. First Street
San Jose, CA   95134
(408) 321-5680
board.secretary@vta.org