Non-Discrimination Notice to the Public

Non-discrimination Statement of Policy 

In compliance with state and federal Civil Rights laws, the Santa Clara Valley Transportation Agency (VTA) ensures that no person shall, on the grounds of race, color, religion, national origin, ethnic group identification, religion, age, disability, sex, sexual orientation, or genetic information be excluded from participation in, denied the benefits or services of, or be otherwise subjected to discrimination in all programs, services or activities administered by VTA.

Notice under the Americans with Disabilities Act

In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), the Santa Clara Valley Transportation Agency (VTA) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment

VTA does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission.

Effective Communication

VTA will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in VTA’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modification to Policies and Procedures

VTA will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in VTA vehicles, transit facilities, and administrative offices even when pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of VTA, should contact:

ADA/504 Coordinator
VTA Accessibility, Civil Rights, and Equity (ACRE)
Santa Clara Valley Transportation Authority
3331 North First Street, B2
San Jose, CA 95134
(408) 321-2300

Please contact the ADA Coordinator as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require VTA to take any action that would fundamentally alter the nature of its program or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of VTA is not accessible to persons with disabilities should be directed to VTA’s ADA Coordinator (contact information above).

VTA will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

Non-discrimination Statement of Policy 

In compliance with state and federal Civil Rights laws, the Santa Clara Valley Transportation Agency (VTA) ensures that no person shall, on the grounds of race, color, religion, national origin, ethnic group identification, religion, age, disability, sex, sexual orientation, or genetic information be excluded from participation in, denied the benefits or services of, or be otherwise subjected to discrimination in all programs, services or activities administered by VTA.

Notice under the Americans with Disabilities Act

In accordance with the requirements of the Americans with Disabilities Act of 1990 (“ADA”), the Santa Clara Valley Transportation Agency (VTA) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Employment

VTA does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission.

Effective Communication

VTA will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in VTA’s programs, services, and activities, including qualified sign language interpreters, documents in Braille, and other ways of making information and communications accessible to people who have speech, hearing, or vision impairments.

Modification to Policies and Procedures

VTA will make all reasonable modifications to policies and procedures to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. For example, individuals with service animals are welcomed in VTA vehicles, transit facilities, and administrative offices even when pets are generally prohibited.

Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of VTA, should contact:

ADA/504 Coordinator
VTA Accessibility, Civil Rights, and Equity (ACRE)
Santa Clara Valley Transportation Authority
3331 North First Street, B2
San Jose, CA 95134
(408) 321-2300

Please contact the ADA Coordinator as soon as possible but no later than 72 hours before the scheduled event.

The ADA does not require VTA to take any action that would fundamentally alter the nature of its program or services, or impose an undue financial or administrative burden.

Complaints that a program, service, or activity of VTA is not accessible to persons with disabilities should be directed to VTA’s ADA Coordinator (contact information above).

VTA will not place a surcharge on a particular individual with a disability or any group of individuals with disabilities to cover the cost of providing auxiliary aids/services or reasonable modifications of policy, such as retrieving items from locations that are open to the public but are not accessible to persons who use wheelchairs.

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Accessibility Homepage
ADA Grievance
Accessible Features
ADA Transition Plan
Accessible Information
Reasonable Accommodation